#better conversations by #better

Last Updated: March 22, 2026
An internal company podcast to help spread the word about working #better.
18. Charley Gladwin on #better Conduct Risk Management
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Charley talks about the Conduct journey we’ve all been on, what’s next, as well as wine, snow and trying to catch ghosts.
17. Ollie Anderson Russell on #better Incident Management
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Ollie gives us a tour of “fun” incidents, fantasy novels, white noise and drinking with Nik H.
16. Richard Newell on #better leadership
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Richard talks about minimum viable propositions, Grandmaster Flash and the Antiques Roadshow. Yes, seriously.
15. Megan Hamilton on #better controls
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Megan talks about analyst life, the Step programme and living with your family during lockdown.
14. Alex Archer on #better project management
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Alex from Team South talks about nCino, projects, and running along the beach.
13. Kevin Moir on #better Strategy
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Kevin talks about our plan for 2020 and why things haven’t gone off plan as much as they could have. He talks about his Desert Island Discs, book and the stuff he’s found a challenge in lockdown.
12. Richard Mellis on #better Financial Crime
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Richard talks about his recent secondment to Fin Crime, working with other teams during some interesting times, and Bohemian Rhapsody.
11. Coronavirus Diaries: Carl Wade
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Carl talks about running four marathons, what it’s like to lose toenails and telling your kids off on conference calls.
10. Coronavirus diaries: Tommy Gilmore
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Tommy G chats about being a professional sportsman. Seriously. And juggling.
9. Sian Owen on #better flexible working
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Sian Owen talks about how she juggles a huge patch with working flexibly. SPOILER ALERT: it’s about trust, organisation and being open!
8. Tim Prendergast on #better wellbeing
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Tim P talks about wellbeing and why it’s important both individually and to our company in terms of optimal productivity. He also chats about the brilliant programme of work the People Development team have in place and why you should sign up!
7. Laura Sispal on #better business continuity
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Laura talks about what she’s involved in, and how she gets support from her team mates.
6. Karen Harvey on #better tranquility through hillwalking
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Karen Harvey talks about supporting the RE team and finding peace up a Munro.
5. Jacqui Newman on #better Business Management
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Jacqui talks about the role she’s just joined us to do, and how she manages all that stuff from Kevin
4. Nick Bonnette on #better Risk Oversight
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Nick chats openly about his team, his plans for better efficiency and less duplication in 2020 and what makes him tick.
3. Jo Dennington on #better remote working
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Jo D from the Midlands team talks about working from home, how she’s naturally organised, and how she makes incremental tweaks to stay on top of her workload.
2019 in Review
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I managed to grab a few of you at our end of year away day in Liverpool and asked you some questions about 2019, and possibly what's coming in 2020.  Enjoy.
2. Maria Grazia Marcoccia on #better apprenticeships
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One of our new apprentices, Maria Grazia Marcoccia talks about staying productive while studying and working together, all while doing it in a second language.
1. Jon Bourne on #better efficiency
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Jon from the South Division gives us a whistle stop tour of his productivity and how he stays chilled and stress-free when it all goes wrong.
Welcome to #better conversations!
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A sneak peak into our new internal team podcast about efficiency and making things #better
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