10 hats - the institute of general practice management podcast by Institute of General Practice Management

Last Updated: May 13, 2026
The official podcast for the IGPM

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Episode 22 - Another busy week for Managers in General Practice
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This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far!

Episode 21 - Diving into the 26/2027 contract with the IGPM
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This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more.

Episode 20 - Starting 2026 with the IGPM
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This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them,

Episode 19 - November updates 2025
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Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales.

Episode 18 - PMs are the linchpin of general practice
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We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins.

Episode 17 - Managing the upcoming contract changes
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Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes.

Episode 16 - Pride month, CQC and regulation of Practice Managers
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Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.

Episode 15 - Meet the new IGPM directors
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In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited.

Episode 14 - March 2025
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Ali is joined by Directors Kay and Robyn alongside National Leads for England (South and North) Peter Maynard and Mike Neville, with Sam Alley Membership Officer, to talk about everything in general practice over the last month.

Episode 13 - February 2025
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Ali is joined by Kay, Robyn and Nicola to discuss the consultation on the regulation of managers, saying goodbye to Nicola, and the upcoming webinars for 2025. It's never been a better time to be an IGPM member and gain that all important accreditation.

Episode 12 - October 2024
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We're back after our summer break! Ali is joined by Kay and Robyn to talk about the hive of activity over the past couple of months. Mike also shares why you should make a date to meet us in London next month for the Guidelines management stream.

Episode 11 - July for the IGPM
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This month Ali, Kay and Robyn talk about what's been happening since the election, the latest from the WhatsApp groups, and news on what we've got planned for the rest of the year.

Episode 10 - June from the IGPM
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Ali is joined by Kay and Robyn to talk about the incredible result from the GPAD IIF letter, the upcoming election and our recent webinars. Ed Kennedy, IGPM dispensing representative pops in for chat, and we look at what's on the horizon for the IGPM.

Episode 9 - The month of May!
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This month, Ali talks with Kay and Robyn about the recent shows, succession planning, PPGs and the topic on everyone's lips - the BMA vote.

Episode 8 - Right Care First Time
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This month Ali is joined by Robyn and Kay to talk about the latest IGPM campaign, the upcoming conferences for the IGPM and Nicola stops by to talk about the new WhatsApp Dispensing Group. They are also joined by Peter Maynard, National lead for the South, who talks about his role and how he is working around developing the IGPM.

Episode 7 - March news from the IGPM
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This month Ali, Kay and Robyn talk about the upcoming IGPM public campaign, succession planning, IGPM member updates, and they meet Mike Neville, National Lead for the North.

Episode 6 - February for the IGPM
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This month Kay and Robyn join host Ali to discuss the brand new IGPM Appraisal Toolkit for Practice Managers, the ever-popular WhatsApp member groups, the member question, and lots more!

Episode 5 - January for the IGPM
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Ali, Kay and Robyn are joined by Ceri Gardener, National Lead for the Midlands to talk wellbeing, accreditation, support and much more. Sarah Cole, PCN Representative for the IGPM also explains the importance of the PCN accreditation scheme.

Episode 4 - Christmas wishes and looking ahead
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In the final episode of 2023, Ali is joined by Kay Keane, Robyn Clark and Nicola Davies, three of the four founding directors of the IGPM.

Episode 3 - Meeting Ben Allen
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This week we talk to Ben Allen about his experiences in practice, leadership and practice management.

Episode 2 - November 2023
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Join host Ali, and Directors Robyn and Kay to talk about what's been happening at the IGPM during November. The team are joined by Gareth Thomas, National Lead for Wales, and Professor James Kingsland OBE.

Episode 1 - October 2023
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Working in practice, we understand how much time pressure you're under, so instead of yet another email in your inbox, we decided to bring you a podcast full of the latest happenings at the IGPM.

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